Thank you for shopping at jacketpro.shop. We want you to be completely satisfied with your purchase. If you are not happy with your order, we’re here to help.
🔄 Returns
- You may request a return within 14 days of receiving your order.
- To be eligible for a return, your item must be unused, in its original condition, and in the original packaging.
- Please include the original receipt or proof of purchase in your return request.
❌ Non-Returnable Items
- Items that are used, damaged, or missing parts for reasons not due to our error are not eligible for return.
- Final sale items cannot be returned.
💰 Refunds
- Once we receive and inspect your returned item, we will notify you of the status of your refund.
- If your return is approved, a refund will be issued to your original method of payment within 5–7 business days.
- Shipping costs are non-refundable unless the return is due to a product defect or our shipping error.
📦 Return Shipping
- You will be responsible for paying the shipping costs for returning your item unless the item is defective or we sent the wrong item.
- We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
🛠️ Damaged or Incorrect Products
If your item arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery with a photo and description of the issue. We will resolve it promptly.
📩 How to Start a Return
To initiate a return, please contact our support team with your order details:
📧 Email: support@jacketpro.shop
🌐 Website: https://jacketpro.shop/
Contact Us :
Support Time: 24/7
Store Name: jacketpro
Store Phone: +1 682-837-0339
Store Email: support@jacketpro.shop
Store Address: 3726 Albany Post Rd, Hyde Park, NY 12538, USA