Welcome to JacketPro.shop! Below, you’ll find answers to some of the most frequently asked questions about our hangers, ordering process, shipping, returns, and more. If your question isn’t answered here, feel free to reach out to us anytime.
What types of hangers do you sell?
We offer a wide range of premium hangers including plastic, metal, wooden, velvet, and space-saving designs. Whether you need hangers for suits, dresses, skirts, or pants, we’ve got you covered.
Do you ship internationally?
Currently, we ship within the United States. We are working on expanding our shipping services to other countries soon.
How long does it take to receive my order?
Orders are processed within 1–3 business days. Delivery typically takes 5–8 business days depending on your location. You will receive a tracking number via email once your order has been shipped.
How can I track my order?
Once your order has been dispatched, we will email you a tracking link. You can also reach out to our support team if you need assistance with tracking.
What if I receive a damaged or incorrect item?
If you receive a damaged or wrong item, please contact us within 7 days of delivery at support@jacketpro.shop with a photo of the product and your order number. We will resolve the issue promptly.
What is your return policy?
We offer a 30-day return policy for unused items in original packaging. Please refer to our Refund and Returns Policy for full details.
What payment methods do you accept?
We accept major credit/debit cards, PayPal, and digital wallets like Apple Pay and Google Pay. All transactions are secure and encrypted.
Can I modify or cancel my order after placing it?
Orders can only be modified or canceled within 12 hours of placement. Please contact our support team immediately at support@jacketpro.shop for assistance.
Are your hangers eco-friendly?
Yes! We prioritize sustainable materials in many of our hanger options, including recyclable plastics, natural woods, and metal alternatives designed for long-term use.
How can I contact customer service?
You can reach our friendly support team anytime via email at support@jacketpro.shop. We strive to respond to all inquiries within 24 hours.
Thank you for shopping at JacketPro.shop! We’re here to provide you with the best shopping experience.
Contact Us :
Support Time: 24/7
Store Name: jacketpro
Store Phone: +1 682-837-0339
Store Email: support@jacketpro.shop
Store Address: 3726 Albany Post Rd, Hyde Park, NY 12538, USA