At JacketPro.shop, we aim to deliver your orders quickly and efficiently. Please read our Shipping Policy below for detailed information about our shipping process.
Order Processing Time
- All orders are processed within 1-2 business days after payment confirmation.
- Orders placed after 6:00 PM (EST) or during weekends and holidays will be processed on the next business day.
Shipping Methods and Timeframes
We offer the following shipping options:
- Standard Shipping: Delivery within 5-7 business days.
- Express Shipping: Delivery within 2-3 business days (available at an additional cost).
Shipping Costs
- Standard Shipping: Free for orders over $50. For orders under $50, a flat rate of $5 applies.
- Express Shipping: Calculated at checkout based on your location.
Order Tracking
- Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your package’s progress.
- You can track your shipment directly on the carrier’s website.
Shipping Destinations
We currently ship within the United States.
At this time, we do not offer international shipping.
Delayed or Missing Packages
If your package has not arrived within the estimated timeframe, please:
- Check the tracking information provided.
- Contact the shipping carrier for updates.
- Reach out to us at support@jacketpro.shop or call +1 682-837-0339 for assistance.
Shipping Restrictions
- We are unable to ship to P.O. boxes or APO/FPO addresses.
- Orders containing multiple items may arrive in separate shipments.
Lost or Damaged Shipments
- We are not responsible for lost or stolen packages once they are marked as delivered by the carrier.
- If your package is damaged during transit, contact us immediately with photos of the damage to resolve the issue.
Thank you for choosing JacketPro.shop. We are committed to ensuring your order arrives safely and on time!
Contact Us :
Support Time: 24/7
Store Name: jacketpro
Store Phone: +1 682-837-0339
Store Email: support@jacketpro.shop
Store Address: 3726 Albany Post Rd, Hyde Park, NY 12538, USA